The Mortgage Factory has the combined benefit of over 35 years financial experience in giving advice on a range of financial services. As independent Mortgage specialists we are not restricted to using one company. We can review the market place to ensure we find the right product to match your needs. We use the latest technology to source over 1000 different mortgage deals, meaning we are able to find the best possible package for your residential or commercial needs. We deal with all enquiries in complete confidence and will do everything in our power to find suitable solutions to even the most complex problems.
There are usually more than one way to resolve a problem and we will endeavour to present you with options and sufficient information to make your own informed decisions without any pressure.
Even if you have been turned down for a mortgage we could still place you with a high street lender.
Whatever your financial needs The Mortgage Factory are here to guide you through the process.
Alan Lyne CeMAP
Mortgage Specialist
Mobile: 07866 58 58 77
alan@mortgagefactoryltd.com
OUR COMMITMENT TO YOU, "OUR CUSTOMER"
- We will endeavour to explain the service that we provide. The true cost, benefits and consequence of any product or service you receive from us.
- We will ask a number of questions that will enable us to fully understand your circumstances, needs and budget.
- Your personal information will always be treated in the strictest confidence.
- We will strive to make strong relationships with product and service providers to ensure they mirror our commitment to you.
- We will always explain paperwork to you in a way you understand and support our advice with timely, easy to comprehend documentation.
- We aim to ensure that you have the chance to purchase the right product or service to meet your short and longer term needs.
- On occasions that we feel it is appropriate for us to charge a fee for our services we promise that it will reasonable and justifiable.
- We will always attempt to give you the best advice ~ even if it means losing your business to a competitor.
- All of our staff will be professional and courteous to you ~ even if they are not directly involved in your business.
- If you are unhappy with the service we provide we will take your complaint seriously and attempt to resolve the matter to your complete satisfaction.